Terms and conditions of use

Terms and Conditions of Use

1. Introduction

These Terms and Conditions (“Terms”) govern your access to and use of winkandwillow.biz (“Site”), operated by Wink and Willow Woodworks (“Company,” “we,” “us,” or “our”). By accessing or using this Site, you agree to be bound by these Terms. If you do not agree, you must discontinue use of the Site.

2. Eligibility

By using the Site, you confirm that you are at least 18 years old or have legal permission from a parent or guardian. You agree to use the Site only for lawful purposes.

3. Website Content

All content on the Site—including text, images, product descriptions, designs, branding, and digital materials—is owned by or licensed to Wink and Willow Woodworks and is protected by intellectual property laws. You may not reproduce, distribute, modify, sell, or exploit any content without prior written permission.

4. User Obligations

You agree not to:

  • Use the Site for fraudulent or unlawful purposes
  • Interfere with or disrupt the Site’s functionality
  • Attempt to gain unauthorized access to the Site or related systems
  • Upload malicious code, malware, or harmful material

Violation of these obligations may result in termination of your access.

5. Product Information & Availability

We strive to provide accurate descriptions and images of our products. However, variations in color, wood grain, or handcrafted details may occur.
Product availability may change without notice.

6. Pricing & Payment

Prices listed on the Site are shown in U.S. dollars unless otherwise stated.
All payments are processed securely through PayPal or other approved payment processors. We do not store or have access to your payment details.

We reserve the right to change prices at any time before an order is placed.

7. Order Acceptance

Placing an order does not guarantee acceptance. We may refuse or cancel orders for any reason, including:

  • Product unavailability
  • Errors in pricing or description
  • Suspected fraudulent activity

If payment has been processed and your order is canceled, you will be refunded in full.

8. Shipping & Delivery

Shipping times are estimates and not guaranteed.
Custom or handmade items may require additional production time.
Wink and Willow Woodworks is not responsible for delays caused by shipping carriers, weather, or other factors beyond our control.

9. Returns & Refunds

Please refer to our Refund & Return Policy for complete details.
Some items—such as custom or personalized products—may be non-refundable.

10. Limitation of Liability

To the fullest extent permitted by law, Wink and Willow Woodworks is not liable for any:

  • Indirect, incidental, or consequential damages
  • Loss of data, revenue, or profits
  • Damages resulting from your use of or inability to use the Site

Your sole remedy for dissatisfaction with the Site is to stop using it.

11. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the content, policies, or practices of such sites. Accessing third-party websites is at your own risk.

12. Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how your information is collected and used.

13. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Updated Terms will be posted on this page with a revised date. Continued use of the Site after changes means you agree to the updated Terms.

14. Governing Law

These Terms are governed by the laws of the United States and the state in which Wink and Willow Woodworks operates, without regard to conflict-of-law principles.

15. Contact Information

For questions about these Terms, please contact:

Wink and Willow Woodworks
Website: winkandwillow.biz
Email: hello@winkandwillow.biz